Answers
CMS selection

What CMS should an
industrial company use?

An industrial company should use the CMS that handles its product content model, its languages and its integrations while remaining operable by the team that has to publish in it. For most European manufacturers a well-structured WordPress build meets that, with enterprise platforms justified by specific governance or scale requirements.

Select on five criteria: how product data is modelled and where it is mastered, multilingual capability and translation workflow, integration maturity with your PIM, ERP and CRM, editor experience for the people who will use it weekly, and the availability of people who can maintain it in five years. Licence cost is the smallest of these.

In detail

Select a CMS around the real work

Start from the product content model

Establish which information belongs in the CMS and which must be drawn from a PIM, ERP, DAM or CRM. Product attributes, pricing, stock and certification status are usually mastered elsewhere, and the website should present rather than duplicate them.

Getting this boundary wrong produces the most common failure in this sector: a website that becomes a second, divergent and unreliable version of the product database, which then has to be reconciled by hand.

Assess multilingual capability properly

Test how the platform handles translatable versus shared fields, whether product attributes are stored once and rendered per language, how translation workflow and status are tracked, how language fallbacks behave when a product is not available in a market, and how hreflang is generated.

Ask to see a translated product page in a demonstration rather than a translated homepage. The catalogue is where multilingual platforms differ, and where an inadequate implementation becomes expensive.

Evaluate integration maturity, not the feature list

Ask which of your specific systems have an existing, maintained connector and which would need building. A platform with a mature integration ecosystem for your ERP or PIM will move faster and cost less to keep running than one requiring bespoke development for standard data flows.

Establish who supports the integration after launch and what happens when the source system upgrades, since that is where undocumented connectors tend to fail quietly.

Judge the editor experience with real tasks

Have the people who will publish weekly attempt the tasks they will perform: add a product with fifteen attributes and three documents, update a specification across two languages, build an application page, replace a datasheet across a range.

A feature comparison will not surface the friction that determines whether the site stays current. Sitting a marketing coordinator in front of the platform for an hour will.

Weigh the whole operating cost

Licence price is one component. Implementation effort, migration, hosting, security maintenance, accessibility support, extension quality, training and the day rate of people qualified to work on it usually exceed it over a five-year period.

Availability of maintainers deserves particular weight for a mid-sized manufacturer. A platform with a small specialist market can leave you with one supplier and no leverage when the relationship changes.

Keep the architecture proportionate

A well-configured WordPress build with structured content types, governed product data and clean integrations suits a large share of industrial B2B sites. Other platforms suit complex commerce, large-scale multi-site governance across many operating companies, or a specialised application environment.

Set decision criteria before demonstrations, test the shortlist against your own workflows, and record why the choice was made so the reasoning survives a team change. Implementation approach is covered on our CMS implementation page.

CMS selection questions

What CMS should an industrial company use?

The one that handles your product content model, languages and integrations while staying operable by the team that publishes in it. For most European manufacturers a well-structured WordPress build meets that. Enterprise platforms are justified by specific governance, multi-site or scale requirements rather than by a general assumption that they are more capable.

Should product data live in the CMS?

Usually the CMS should present product information rather than own every field. A PIM or ERP commonly remains the source of truth, with selected and governed data flowing to the website. Where no PIM exists, the CMS may hold the data, and the modelling then needs the same discipline a PIM would have applied.

Is an enterprise CMS always better for industrial B2B?

No. Enterprise platforms can suit particular governance, multi-site or scale requirements, and they also add licence cost, implementation effort and operating complexity. A simpler platform that meets the documented needs and can be maintained by available people is frequently the stronger outcome, particularly for a single-site manufacturer.

How should we compare CMS options for a catalogue?

Ask to see a translated product page with real attributes rather than a homepage. Test how attributes are modelled, how variants are handled, how documents attach to products, how bulk import and update work, and how a specification change propagates across languages. The catalogue is where platforms differ most and where demonstrations are least representative.

When should CMS selection happen in a website project?

After enough discovery to understand the content model, integrations, languages, user roles and delivery constraints. Selecting earlier turns a platform preference into a project constraint, and the requirements then get shaped to fit the choice. Where a corporate IT standard mandates a platform, state that as a constraint in the brief instead.

How do we avoid a difficult CMS migration later?

Keep content structured rather than embedded in page layouts, hold product data in a governed source outside the CMS where possible, document every integration, limit one-off customisations, and maintain clear ownership of the code and hosting. A sensible architecture makes a future migration tractable even if the platform stays in place for a decade.

CMS strategy

Choose a CMS for
the work ahead

We can help define the content, integration and governance criteria before you select a platform.

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