Two access points, two purposes
Anyone can check an order’s status without an account; registered pharmacies and wholesalers get a full operational environment. Keeping the two separate let the public-facing side stay simple while the operational side could carry real complexity.
Order status by reference, no login required
A reference number is enough to see estimated delivery dates and order progress — deliberately open access, because requiring an account here would add friction for no benefit.
An operations dashboard for pharmacies and wholesalers
Order history, current status and delivery forecasts live in one private view, replacing what would otherwise be a string of status-check emails.
Registration designed for operational users
Sign-up captures the fiscal and operational data pharmacies and wholesalers require to place orders — a different, more demanding form than a typical newsletter sign-up, by design.
Integrated directly with the client’s ERP
Orders sync with the client’s ERP through CSV and Excel-based imports, so the platform slots into an existing operational process instead of asking the client to change how they work.
From order to production, automatically
Confirmed orders generate protected PDF documentation and route it to SharePoint for the production team — a direct line from a digital order to the factory floor, with no manual handoff.
Built to handle volume
Bulk status and deadline updates keep the system usable even when order volumes spike, backed by an ongoing maintenance model rather than a one-off build.
